Right of withdrawal
Pursuant to Legislative Decree 206 of 09/06/2005 and Legislative Decree 21 of 13/06/2014, the customer has the option to terminate the contract / order stipulated on this website, without penalty and without giving any explanation, in compliance with the following conditions:
- The right of withdrawal may be exercised by the final consumer within 14 days from the date of actual receipt of the goods, sending a statement by e-mail, P.E.C., fax or registered letter with return receipt at the following addresses:
Via Lombardia, 16 / H 20081 Cassinetta Lugagnano (MI)
Tel: (+39) 0291533804 Fax: (+39) 0245503301
E-mail: firstname.lastname@example.org PEC: info @ pec. electronic-bazar.com
- The notice shall include the intention to exercise the right of withdrawal with an indication of the product for which the refund is requested, personal references of the Customer and banking information (IBAN) through which they request the redemption. If the payment was made via PayPal or Credit Card refund we will be made by the same way;
Following the receipt of the request, ITECH will notify to the user authorization to return merchandise detailing the method of delivery and the place of delivery;
- User must pack carefully and return at his own expense the good by courier or postal service with a method traceable and insured. The product must be received at the place of delivery indicated by ITECH without transport damage. The actual costs for the return may vary based on carrier rate and the postal service.
- The purchaser will be entitled to a full refund of the amount paid for the good and for any initial shipping costs, provided that the product is returned still new, without signs of use, complete with all any accessories, manuals and original packaging in perfect condition;
- Any signs of partial use or deterioration, including the original packaging, will result in a reduction of the value and the resulting refund to be assessed for each specific case. ITECH will reserve to promptly notify Buyer, after careful evaluation of the product made, the amount to be deducted from the refund.
- The right of withdrawal shall not apply in the following conditions:
- The eventual return of a damaged product and unsuitable for use for reasons other than defectiveness of origin, as well as the loss of non-restorable and accessories necessary to use the asset. In this case ITECH SRL will return to sender the property purchased by charging the shipping costs;
- Different subjects from the final consumer, as companies and sole traders who buy a product for their professional activities with the commercial invoice;
- Goods or custom made to order;
- Goods whose packaging has been opened, originally sealed for hygienic reasons and underwear;
- Products with less than Euro 50.00.